Terms of Service

1. Acceptance of Terms

By accessing or using the MARKABLE platform, website, or any associated services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and MARKABLE Ltd. ("MARKABLE," "we," "us," or "our").

2. Service Description

MARKABLE is a general wellness monitoring platform that provides hormonal wellness insights through three channels:

• Facial Analysis: Computer vision algorithms analyse facial photographs to derive numerical wellness indicators.
• Cognitive Testing: Brief cognitive exercises measure performance across domains such as reaction time, memory, and attention.
• Symptom Tracking: Self-reported symptom data across multiple wellness domains is collected and tracked over time.

3. Eligibility

You must be at least 18 years old to use the Service. By using MARKABLE, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

4. Your Account

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account.
• You agree to provide accurate, current, and complete information during registration.
• You must notify us immediately of any unauthorised use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law
• Submit photographs of other people without their consent
• Attempt to reverse-engineer, decompile, or extract our algorithms or models
• Use automated systems (bots, scrapers) to access the Service
• Misrepresent MARKABLE outputs as medical diagnoses or clinical results
• Share your account credentials with others
• Interfere with or disrupt the Service or its underlying infrastructure

6. Wellness Disclaimer

You acknowledge and agree that:

• MARKABLE is not a medical device under any jurisdiction's regulatory framework.
• MARKABLE outputs are wellness indicators, not diagnoses.
• MARKABLE does not replace professional medical consultation, examination, or testing.
• You should never delay seeking medical advice, disregard medical advice, or discontinue treatment because of information provided by MARKABLE.
• In case of a medical emergency, you should contact 999 immediately.

7. Intellectual Property

The Service, including all software, algorithms, models, designs, text, graphics, and the MARKABLE name and logo, are owned by MARKABLE Ltd. and protected by intellectual property laws. Patent pending. All rights reserved.

8. Your Data

You retain ownership of the personal data you provide to MARKABLE. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference and complies with UK GDPR and the Data Protection Act 2018.

9. For Healthcare Professionals

If you are a healthcare professional using MARKABLE reports as part of patient intake:

• MARKABLE reports are supplementary wellness information, comparable to a patient questionnaire.
• You are solely responsible for clinical decisions made in relation to your patients.
• MARKABLE does not establish a clinician-patient relationship.
• Provider access to patient reports requires patient consent.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Service is provided "as is" and "as available" without warranties of any kind.
• MARKABLE shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total aggregate liability shall not exceed the amount you have paid to MARKABLE in the twelve (12) months preceding the claim, or £80, whichever is greater.

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

11. Indemnification

You agree to indemnify and hold harmless MARKABLE Ltd. from any claims, damages, losses, and expenses arising from your use of the Service or your violation of these Terms.

12. Termination

You may terminate your account at any time by contacting us at revital@markable.life. Upon termination, we will delete your personal data within 30 days, except where retention is required by law.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through a prominent notice at least 30 days before taking effect.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Israel. However, for UK consumers, nothing in these Terms affects your statutory rights under UK consumer protection law, including the Consumer Rights Act 2015. UK consumers retain the right to bring claims in their local courts.

15. Dispute Resolution

Before initiating formal proceedings, you agree to contact us at revital@markable.life and attempt to resolve the dispute informally for at least 30 days. UK consumers retain the right to bring claims in their local courts and to use alternative dispute resolution services.

16. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and MARKABLE.
• Severability: If any provision is found unenforceable, the remaining provisions remain in full force.
• Waiver: Our failure to enforce any right does not constitute a waiver.

17. Contact

For questions about these Terms of Service, please contact us:

MARKABLE Ltd.
Email: revital@markable.life
Website: markable.life